3rd Floor High Street Senapati Bapat Marg Lower Parel
Smoke House Deli
160 m
High Street Phoenix Mall
Palladium Social
160 m
462
Asilo
80 m
462 Senapati Bapat Marg The St. Regis Rooftop
Gelato Italiano
260 m
462 Senapati Bapat Marg Senapti Bapat Marg
Reviews and Ratings
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
Great Indian cuisine
Nice room view
Disagreements with staff
Reduced staff impact
8.2/10
Great
Rooms
8.6
Location
8.7
Service
8.6
Dining
8.8
Guest reviews
8.2/10
based on 10 reviews
9.1
9.1/10 based on 1487 reviews
John
United Kingdom,
April
2024
8.8/10
My stay at the hotel was exceptional. The rooms were luxurious, beautifully designed with a touch of elegance, and offered true luxury with amazing amenities like a Jacuzzi. The hotel exudes luxury in every aspect. However, the noisy young guests late into the night could be a downside.
Rooms
9.0
The rooms were luxurious, well-designed, and equipped with top-notch amenities.
Service
9.0
The service was impeccable, caring, and always ready to assist, making my evenings enjoyable.
Location
8.0
The location was good with high-end malls connected to the hotel. It was convenient for exploring the city and had some excellent dining options nearby.
Dining
9.0
The dining experience was fantastic with a wide variety of delicious food from different cuisines. The staff was friendly and provided great recommendations.
Facilities
9.0
The hotel offered excellent facilities, including dining options with great variety.
Albert
United States,
April
2024
8.8/10
The hotel offers beautifully designed, classy rooms typical of the St Regis brand worldwide. The rooms were spacious, neat, and offered a nice view. However, there were cleanliness issues on certain levels with dried-up soapy froth present, somewhat detracting from the overall experience.
Rooms
8.0
The rooms were big, neat, with a nice view.
Service
9.0
The staff, including the Butler service, were always ready to go the extra mile to make our stay memorable.
Location
9.0
The hotel's location was fantastic, near the Palladium and High Street Phoenix malls, with a vibrant dining scene in the vicinity. I particularly enjoyed the live counter where Chef Manish prepared delicious Chinese soups multiple times during my stay.
Dining
9.0
The dining experience at the hotel was top-notch. From check-in to Butler service, the staff excelled in hospitality, although peak dining times could get busy. Regrettably, I missed some opportunities to savor the offerings during the weekdays.
Facilities
9.0
The facilities at the hotel were excellent, offering a range of services from room service to valet parking. The hotel maintained an above-average standard in hospitality and amenities.
Sean
United Kingdom,
March
2024
8.6/10
I had an amazing stay at this hotel! The rooms were upgraded to a higher category, which was very nice and comfortable, clean, and offered a lovely view. The Indian cuisine served was mouth-watering, accompanied by excellent customer service and a great ambience.
Rooms
9.0
The room I stayed in was very clean and offered a nice view. The Indian cuisine was fantastic!
Service
7.0
The service during my stay was pleasant, with the staff taking care of me. However, there were moments when some staff seemed to disagree on everything, causing slight discomfort.
Location
8.0
The hotel's location in midtown Mumbai, near the Palladium and High Street Phoenix malls, was pretty good and superb.
Dining
9.0
The dining experience was amazing, offering choices from various cuisines. However, some found the Indian cuisine to be too spicy.
Facilities
10.0
The hotel's facilities were great, offering everything I needed during my stay.
Great Indian cuisine
Disagreements with staff
Frederick
United Kingdom,
February
2024
8.2/10
My stay at the hotel was a mix of comfort and setbacks. The rooms were very comfortable and spacious, but unfortunately quite small. The service was exceptional, with staff going out of their way to assist. The location was great, near Palladium Mall, but some aspects were a challenge for the management. Dining was super amazing, though some facilities lacked what was expected.
Rooms
8.0
The rooms were very comfortable and spacious, providing a cozy environment.
Service
9.0
The staff were exceptionally polite and very accommodating throughout my stay.
Location
7.0
The hotel's location near Palladium Mall was convenient for shopping and leisure activities.
Dining
9.0
The dining experience was super amazing, offering a wide variety of delicious options.
Facilities
8.0
The facilities were well-maintained and provided a pleasant experience.
comfortable rooms
small rooms
Mark
United Kingdom,
February
2024
8.4/10
I had a wonderful stay at the St Regis in South Bombay. The rooms overlook the racecourse with the skyline in the backdrop, offering a great view. The breakfast spread was huge with plenty of variety. While the personalized beverage service was a nice touch, there were some issues at the check-in desk that need attention.
Rooms
9.0
The rooms were spacious and overlooked the racecourse, providing a beautiful backdrop view. The personalized beverage service added a nice touch.
Service
8.0
The service at the St Regis was friendly and attentive, with staff eager to take care of guests. However, at the managerial level, there were some instances of overcommitting and underdelivering.
Location
8.0
The St Regis location is unbeatable for shopping enthusiasts near the Palladium and High Street Phoenix malls. However, it may not be super easily navigable for solo tourists.
Dining
9.0
Dining at the Seven Kitchens was a delightful experience with a vast selection of dishes to choose from. The breakfast spread was amazing, offering a challenge to control oneself due to the tempting varieties.
Facilities
8.0
The St Regis provides a home away from home experience with exceptional butler service. However, there were issues with tracking payments that need improvement.
view
check-in issues
George
United Kingdom,
October
2023
8.8/10
My stay at the hotel was overall great. The rooms were comfortable and spacious, although not as big as expected due to a large group occupying many rooms. The service provided by the senior staff was exceptional, always attentive to our needs. The location, connected to Palladium Mall, was welcoming and pleasant, near Four Seasons Mumbai where meetings can be held or work done. The dining experience was outstanding, with attentive staff and well-equipped facilities. The facilities were top-notch, offering a range of services for a pleasant stay.
Rooms
8.0
The rooms were very comfortable and spacious.
Service
9.0
The service provided by senior staff was exceptional, attending to all our needs.
Location
9.0
The location was great, near Palladium Mall and connected to the hotel.
Dining
9.0
The dining experience was simply outstanding.
Facilities
9.0
The facilities were very well equipped and offered outstanding service.
Margaret
United States,
July
2023
9.0/10
I had an amazing stay at this hotel. The room was pure luxury with full glass windows, a Jacuzzi, and luxurious amenities, though a bit too much gold decor for my taste. The service was top-notch, always ready to assist with a smile, even coordinating a last-minute surprise seamlessly. The location couldn't be better, right by a fantastic shopping mall and surrounded by hip restaurants. The dining experience was delightful with a variety of international options. Overall, a luxurious and convenient hotel to stay in Mumbai.
Rooms
9.0
The room was simply spectacular, offering a walk-in shower, a soak tub, and a luxurious bed with fluffy pillows. Spacious and very clean, albeit a bit heavy on gold decor and thick curtains.
Service
9.0
The staff was always helpful and friendly, whether arranging a taxi or fulfilling any requests promptly. Check-out was a breeze with attentive service.
Location
10.0
The location is fantastic, right next to the Palladium shopping mall with high-end brands, cinemas, and great dining options. Perfect for shopping and exploring South Mumbai.
Dining
8.0
The dining experience was great, offering a variety of international options, especially enjoyed the taste of Indian food. Whether in the room or at the restaurant, every meal was a treat.
Facilities
9.0
The hotel offers an array of facilities from room service to valet parking, all enhancing the overall experience.
convenient location
overly gold decor
Ernie
United Kingdom,
July
2023
5.2/10
My stay at the St Regis Hotel was truly magnificent. The rooms had a perfect blend of modern elegance and archaic charm, especially being on one of the higher floors. The service was exceptional, with staff going above and beyond to ensure my comfort. The location, connected to the vibrant Palladium shopping mall, made me feel right at home. Dining was a delightful experience with excellent choices and quality. The facilities were top-notch, offering a fantastic gym and relaxing spa.
Rooms
9.5
The rooms at the St Regis Hotel were exotic and tastefully designed, providing a unique and comfortable stay.
Service
9.5
The service at the hotel was exceptional, with staff paying attention to every detail and ensuring a memorable stay.
Location
9.5
The location was impeccable, with direct access to the modern Palladium plaza and a plethora of entertainment and dining options nearby.
Dining
9.5
Dining at the St Regis Mumbai was a true culinary delight, with a wide variety of options and impeccable quality.
Facilities
9.5
The facilities at the hotel were top-notch, including a fantastic gym and spa for ultimate relaxation.
Todd
United States,
June
2023
8.6/10
The hotel offers spacious and very clean rooms, albeit a bit too extravagant for my taste with the abundance of gold and heavy curtains. The view, depending on the room you book, is either of the skyline or the racecourse, both beautiful. The service was welcoming and helpful, executing last-minute surprises with finesse. The location is superb with high-end malls connected to the hotel, making it convenient for both business and leisure travelers. The dining experience, particularly the breakfast buffet, was delightful, though it can get a bit hectic at times.
Rooms
9.0
The rooms were spacious with a nice view of the city, which was simply spectacular.
Service
8.0
The staff was very welcoming and helpful.
Location
9.0
The location is great with high-end malls connected to the hotel.
Dining
8.0
The dining experience was a sumptuous feast, especially the breakfast buffet.
Facilities
9.0
The hotel amenities were excellent, particularly the live counter preparing Chinese soups.
beautiful view
excessive extravagance
Phil
United Kingdom,
April
2023
9.0/10
I had a wonderful stay at St Regis in South Bombay. The rooms were well maintained and clean, offering beautiful views of the racecourse and the skyline. The breakfast spread was impressive with a wide variety of options. The service was warm and attentive, although there were some issues at the managerial level. The location was perfect, adjacent to the Palladium/High Street Phoenix mall, and ideal for exploring the city. The dining experience was delightful with a wide array of food choices. Overall, St Regis is a great choice in South Bombay.
Rooms
8.0
The rooms were spacious, well equipped, and maintained, although a bit too opulent for my taste with the gold accents and thick curtains.
Service
9.0
The staff were exceptionally warm and friendly, offering great service throughout my stay.
Location
10.0
The hotel's location is fantastic, right next to the Palladium/High Street Phoenix mall and in the heart of the city, making it convenient for exploring different parts of Mumbai.
Dining
9.0
The dining experience was top-notch with a wide selection of delicious dishes catering to various tastes.
Facilities
9.0
The hotel offers a range of excellent facilities to enhance your stay.
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